City hotel
City-centre 4 or 5-star, brand-managed.
- Check-In
- Access
- Concierge
- Energy
- Iris Vision
Where the numbers move. Front-desk labour at peak arrivals + energy per occupied room.
Solace Stay · Hospitality tech
Run the hotel fromone operating layer.
One platform for the property, two minutes for the guest. Check-in, access, room controls, concierge, maintenance, and energy on a single operating layer - plugged into the PMS and the building you already have.
Why now
Numbers we can stand behind.
No invented benchmarks. These are the figures from our own deployments and our own track record - and we benchmark every property before we promise anything.
90 secSelf check-inFrom QR scan to room access, key in hand.
+28.5%Energy efficiencyMeasured gain from human-presence detection in deployed rooms.
~115 tCO2 saved per hotel, per yearTypical annual reduction from occupancy-based energy control.
7,000+Devices shippedControllers, sensors, locks, and panels in the field.
2011Operating sinceAutomation and controls across MENA and Europe.
Check-in
From booking confirmation to room access in 90 seconds.
Guests scan one QR from their confirmation email or an in-lobby kiosk - and the AI handles verification, payment, and key issuance. No queue, no front-desk back-and-forth.
01
Scan
QR from confirmation email or in-lobby kiosk. No app to download, no account to create.
02
Verify
AI guides ID capture, liveness check, and digital registration card - multilingual, with full audit trail.
03
Pay
Card on file or pre-authorization. Receipt to email, splits across folio categories automatically.
04
Programme
Bracelet, card, or mobile key issued instantly, scoped to room, floor, lounge, gym, or parking.
05
Enter
Guest walks straight to the room. Front desk is freed for the guests who genuinely want to be greeted.
Solace Stay Access
One credential. Every door, lounge, lift, and pool.
Bracelets, cards, and mobile keys - issued at check-in and revoked when the guest leaves. We can also replace or retrofit your door locks if you want one stack end-to-end.
Zone-based access. Room, floor, gym, lounge, pool, parking - scope set at issue, revoked at checkout.
Cashless on property. Tap to pay at F&B, retail, spa - posts to the room folio in real time.
Parental controls. Guardian-issued credentials with curfews and kid-zone scopes.
Door-lock retrofit. We replace existing locks in 25 minutes per door. Same hole pattern, no door damage.
Already have a lock vendor? We integrate. Want one supplier for the whole stack? We replace.
Solace Stay Rooms
A guest room that anticipates instead of reacting.
Lighting, drapes, climate, and scenes - controlled from one panel, the mobile app, voice, or the bedside button. Same logic, custom finishes, retrofit-friendly.
Guest Room Management System. One controller drives lighting, drapes, AC, fan-coil, and DND/MUR signalling.
Custom panels. Brushed steel, walnut, glass - matched to your interior design language.
Scenes. Welcome, evening, sleep, cleaning - one tap or auto-trigger from check-in.
Retrofit-friendly. Works with existing dimmers, motorized drapes, and FCU thermostats.
Solace Stay Concierge
Scan one QR. Talk in any language. Get answered any way.
A discreet QR card in every room opens an AI concierge that listens, reads, and replies in the format each guest prefers - no app, no login, no password.
Voice notes, text, photos. Guests send whatever is easiest. The AI understands all of it.
Any language. Detects the guest's language automatically and replies in it.
Routes to the right team. Room service, F&B, spa, housekeeping, engineering - end to end.
Always-on escalation. Hand-off to a real team member is one tap away.
The AI handles volume. Your team handles the moments that matter.
Solace Stay Maintenance
Forecasted maintenance. A schedule, not an alert storm.
HVAC drift, pump vibration, hot-water current draw, lift cycles, door-lock anomalies - we ingest your history and listen to live signals, then return a weekly maintenance schedule your engineering team trusts.
History first. We connect to your maintenance log, BMS, and CMMS to learn from past failures and service intervals.
Live signals. Vibration, temperature, run-hours, current draw, and cycle counts flow into the same model.
A schedule, explained. Weekly work orders with priority, time estimate, technician, and the reason it is scheduled now.
Fewer 2am call-outs. Reactive emergencies become planned work your team can absorb.
Solace Stay Energy
Stop paying to cool empty rooms.
Occupancy sensors and the booking calendar tell every room when it is occupied, sold-but-empty, or fully vacant - and the room behaves accordingly. Lights dim, AC drifts, TV powers off. Reports are board-ready.
Presence, not motion. Millimetre-wave plus PIR sensing - a guest reading in bed does not trigger eco mode.
Empty-room power saver. Lights dim 75%, AC drifts +2 degrees, TV powers off. Everything snaps back when the door reopens.
Sold-but-empty awareness. Booked rooms stay in pre-arrival eco mode until the guest's key is read at the door.
Reports your CFO reads. kWh per occupied room by wing and zone, savings achieved, owner-ready PDF and CSV exports.
+28.5% measured energy efficiency in deployed rooms - and the same numbers feed your sustainability disclosures.
Solace Stay GM dashboard
One screen the GM opens every morning.
Live occupancy, ADR, RevPAR, energy, water, work orders, incidents, and concierge volume - all on one operations cockpit, with drill-down to the wing, floor, and asset.
Real-time KPIs. ADR, RevPAR, occupancy, GOPPAR, kWh per occupied room, MTTR.
Drill-down. From property to wing to floor to asset in three clicks.
Owner-ready. Branded PDF and CSV exports. Same numbers everywhere.
Role-based views. GM, Ops, Maintenance, IT - each sees the slice that matters to them.
Built for the portfolio
One stack. Four asset classes.
From a city hotel to a beachfront resort to a gated compound to a mixed-use mall - the modules are reused, recombined, and tuned to the operating reality of each asset. Same dashboards, same APIs, same accountable team.
Resort
Beachfront destination, multi-outlet.
- Access
- Check-In
- Concierge
- Iris Waste
- Energy
- Maintenance
Where the numbers move. Cashless capture across outlets + audit-ready ESG reporting from energy and waste telemetry.
Residential compound
Gated community, branded residences, serviced apartments.
- Access
- Iris Waste
- Energy
- Maintenance
Where the numbers move. Visitor management + waste-collection contract savings + pump uptime.
Mixed-use / mall
F&B-led destinations, retail, mixed-use developments.
- Iris Vision
- Iris Waste
- Energy
- Access
Where the numbers move. Queue and dwell analytics on existing CCTV + waste-room visibility.
Most operators start with two or three modules per asset, prove the pattern in one quarter, then add the rest in phases the team can absorb.
Integrations
We integrate with the systems you already run.
Solace Stay does not ask you to rip and replace. We plug into your PMS, BMS, POS, payment gateway, CCTV, and ERP - and we publish open APIs the other way for your IT team to build on.
PMS
Reservations, folios, group bookings, room status.
Opera, Mews, Protel, Cloudbeds, Apaleo
BMS
HVAC, lighting, water, generators - read and write.
Honeywell, Siemens, Schneider, Johnson Controls
POS
F&B, retail, spa - charges post to the folio in real time.
Oracle Micros, Lightspeed, Toast, Square
Payments
Card-on-file, link-pay, currency conversion.
Adyen, Stripe, Checkout.com, Network
CCTV
Iris Vision runs on your existing IP cameras.
Hikvision, Dahua, Axis, Bosch, Genetec, Milestone
ERP / BI
Outbound exports for finance and analytics teams.
SAP, Oracle, NetSuite, Power BI, Tableau
Open REST and MQTT APIs out, signed webhooks back. Your IT team owns the integration boundary, not us.
Powered by Solace Core
Explore Solace CoreEvery Solace Stay module runs on Solace Core, our in-house AI engine - the language models behind the concierge, the presence detection behind the energy savings, and the prediction models behind the maintenance schedule.
Book a 30-minute walkthrough.Bring your floor plan and your PMS name.
Tell us your three biggest pain points. We will come back with a phased plan and a pre-priced retrofit kit for your property type.