Privacy Policy
Last updated: June 2026
1. Who we are
This website is operated by Solace Technologies LLC (“Solace”, “we”, “us”, “our”), with offices at Villa 121 South Academy (A), New Cairo, Egypt. You can reach us at sales@solacetech.group.
2. Scope of this policy
This policy applies to the public marketing website at solacetech.group and any subdomains, covering all Solace brands presented on it (including Solace Controls, Solace Iris, and Solace Stay). It does not cover customer-only platforms, customer cloud tenants, or contractual data processing arrangements, which are governed by the applicable agreement between Solace and the customer.
3. Data we collect
On this marketing website we minimize data collection. We may receive:
- Information you voluntarily submit through the contact and demo-request forms (name, email, company, and your message).
- Information you voluntarily submit by email when you click contact links.
- Information you voluntarily type into the AI consultant and assistant features, used to generate responses and discovery briefs.
- Standard log data from our hosting provider (such as IP address, user agent, and timestamps), used to operate and secure the site.
- Analytics data, only when analytics are enabled and disclosed via a notice on the site.
4. How we use your data
We use information provided through the website to respond to inquiries, schedule meetings and demos, prepare proposals, and improve our content. We do not sell your personal data.
5. Cookies
The website does not set marketing or advertising cookies. If analytics tools are enabled in the future, we will display a notice and provide controls.
6. Your rights
Depending on your jurisdiction (including under GDPR and similar regulations), you may have the right to access, correct, delete, or port your personal data, and to object to processing. To exercise these rights, please contact sales@solacetech.group.
7. Third parties
We may use trusted service providers to host the site, deliver fonts, process form submissions, provide AI model responses, send email, or serve analytics. These providers process data on our behalf and under appropriate safeguards.
8. Updates
We may update this policy as our website evolves or as required by law. The “last updated” date above will reflect the most recent changes.
For questions about this policy, contact sales@solacetech.group.